Frequently Asked Questions



Q:  Is it true that our troops have to pay for their own airfare?
A:  The Government pays for it if they are on R&R from deployment, but if they want/need to get home for any other reason such as funerals, the birth of a child, weddings, etc., it's on their own dime.
 
Q:  Is Helping Heroes Fly for real?
A:  Yes, we're a nonprofit filed with the Colorado Secretary of State, our Fed ID is 81-1196178 and we donate all of our time.  It's our goal that at least 90% of your donations will be used to buy tickets!
 
Q:  I thought military troops could fly for free on military planes?
A:  Only IF there is space, IF they are going where he/she needs to go, IF the schedule is right...all the IF's make it not a realistic option very often.
 
Q:  Why do troops need assistance with airfare anyway?
A:  Because at least the first few paygrades in the military don't pay well and a trip home is considered a luxury most of them cannot afford. (In our eyes being reunited with family for important occasions is not a luxury, hence the reason HHF was born!)
 
Q:  Can I donate frequent flyer miles to help?
A:   Short answer, no. As of yet we don't qualify to receive donated miles...BUT if you have enough miles to cover an entire ticket we could possibly have you help us with an airfare that way.
 
Q:  How are tickets purchased?
A:   The military member (or parent/spouse) fills out the application and submits it along with proof of enlisted military status, photo ID and approved leave paperwork. After we confirm the information and make sure we have the funds available to purchase the ticket they are requesting, we make payment arrangements.

Q: Do you offer reimbursements or any other financial help besides free airline tickets?
A: No
 
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APPLY TODAY
Please use this link to open the application for airfare as a download.

PLEASE NOTE ~ WE CANNOT PURCHASE A TICKET WITHOUT SOME FORM OF LEAVE APPROVAL SUBMITTED WITH THE APPLICATIONS!   NO EXCEPTIONS.

We will do our best to honor each request but because we rely on donors for funding, all COMPLETED  applications will be considered first .

Please note, during high travel seasons, we may need to limit the number of applications accepted per unit or base. Funds are not umlimited and we need to be able to serve all branches of the military

AIRFARE  APPLICATION

Mail all applications and supporting documents to:                         ​​
                           [email protected]                                              
If we don't respond within a couple of hours please contact us again.